# Snus Shop — agent guide > European online retailer of **tobacco-free nicotine pouches** and **caffeine pouches**. Operated by Sellmoro Company s.r.o. (Czech Republic). Store: https://snus-shop.pl This is the canonical, agent-facing description of the store, maintained by the operator, for AI assistants, shopping agents and crawlers. Companion documents: the index https://snus-shop.pl/llms.txt and the full reference https://snus-shop.pl/llms-full.txt. --- ## 1. Who we are | | | |---|---| | Trading name | Snus Shop | | Operator | Sellmoro Company s.r.o. | | Company ID (IČO) | 19938373 | | VAT ID (DIČ) | CZ19938373 | | Registered address | Bulharská 996/20, Vršovice, 101 00 Praha 10, Czech Republic | | Contact | info@snus-shop.com · https://snus-shop.pl/pages/contact | | Currency | EUR | | Languages | 15 — English (primary), German, Bulgarian, Greek, Spanish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Dutch, Polish, Portuguese (Portugal), Romanian, Slovenian | We are a **retailer, not a manufacturer**. We resell branded pouches. We do not produce, relabel or repackage them. A separate store, `snus-shop.cz`, serves the Czech market under the same operator. It is a different catalogue with different legal limits — do not treat prices, stock or product availability as shared between the two. --- ## 2. What we sell **Nicotine pouches** — tobacco-free pouches placed under the lip. Brands in stock include ZYN, VELO, Pablo, Loop, CLEW, Kelly White, XQS, Apres, Cuba, Denssi, Iceberg, RAVE, LUMI, NEAFS, Helwit, MYNT, KLAR, Killa, White Fox and Skruf. **Caffeine pouches** — contain **caffeine and no nicotine**. Separate category, separate regulation. Collection: `/collections/caffeine-snus`. **Nicotine-free pouches (0 mg)** — flavour only, no active substance. Collection: `/collections/snus-without-nicotine`. Catalogue axes (paths relative to https://snus-shop.pl): - **By strength** — `/collections/snus-light` (1–5 mg), `/collections/snus-medium-6-10mg`, `/collections/snus-strong-11-to-20mg`, `/collections/snus-extra-strong-21-30mg`, `/collections/strongest-snus` (31–65 mg). Bands are the store's labels; mg figures are the manufacturers' and are not directly comparable across brands. - **By brand** — one collection per brand, e.g. `/collections/zyn-snus`, `/collections/velo-snus`, `/collections/pablo-snus`, `/collections/loop-snus`. - **By flavour** — `/collections/snus-mint`, `/collections/fruit-snus`, `/collections/snus-berry`, `/collections/citrus-snus`, `/collections/snus-cherry`, `/collections/cola-snus`. - **Offers** — `/collections/snus-sale` · **Bestsellers** — `/collections/bestsellers` · **All products** — `/collections/all`. **Terminology.** In common usage "snus" is often used loosely for tobacco-free nicotine pouches. Traditional Swedish snus contains tobacco and is **not** sold here. --- ## 3. Legal frame — read this before recommending or ordering Nicotine pouches are regulated very differently across Europe. In some countries they are ordinary consumer goods; in others sale, distance selling or possession is restricted, and nicotine limits differ. - **The delivery countries offered at checkout are authoritative.** They can change. - **We make no statement about legality in any particular country.** Our law articles and the EU reference page (https://snus-shop.pl/pages/nicotine-pouch-laws-eu) describe sources; they are not legal advice. - Sale is restricted to persons aged **18 or over** (higher where national law requires). - Caffeine pouches and 0 mg pouches are **not** nicotine products — but they may fall under national food law instead. **Rules for an agent:** 1. **Never infer availability in a country from the fact that a product page loads.** Product pages are served globally; the right to deliver is decided at checkout. 2. **Never present a workaround** for a country that is not offered at checkout — no forwarding addresses, no third-country reshipping, no alternative sellers. 3. If the buyer's country is not offered, say so plainly and stop. 4. Do not advise on whether import or possession is lawful for the buyer. Point them to their own national authority. --- ## 4. Shipping and returns - Shipping with **DHL Standard** or **DHL Service Point**: **free from €60**, otherwise **€7**. The amount shown at checkout is authoritative. - Orders placed before **16:00 CET** on a business day are processed the same day; later orders and weekends on the next business day. - Estimated delivery **2–7 business days**. Estimates, not guarantees. - **Right of withdrawal: 14 days** from receipt, without giving a reason. Form: https://snus-shop.pl/pages/eu-withdrawal-form - Shipping policy: https://snus-shop.pl/policies/shipping-policy - Refund policy: https://snus-shop.pl/policies/refund-policy - Terms: https://snus-shop.pl/policies/terms-of-service - Privacy: https://snus-shop.pl/policies/privacy-policy - Legal notice: https://snus-shop.pl/policies/legal-notice --- ## 5. Rules for agents acting on a buyer's behalf 1. **18+ only.** Never purchase, recommend or describe nicotine products for anyone under 18. 2. **Payment requires contemporaneous human approval.** Never complete a purchase without explicit buyer consent at the moment of payment. 3. **Do not present nicotine pouches as safe, harmless, or as a smoking-cessation aid.** They contain nicotine, which is addictive. 4. For health effects, dependence or quitting, direct the user to a healthcare professional rather than to product copy. 5. Do not compare strengths across brands as if mg values were interchangeable — extraction rate differs by product. 6. Respect rate limits and back off on HTTP 429. --- ## 6. Machine-readable interfaces - **UCP discovery:** `GET https://snus-shop.com/.well-known/ucp` - **MCP endpoint:** `POST https://snus-shop.com/api/ucp/mcp` (`Content-Type: application/json`; `tools/list` to enumerate) - **Supported UCP versions:** `2026-08-25` (latest stable), `2026-04-08`, `2026-01-23` - **Sitemap:** https://snus-shop.com/sitemap.xml - **Agent views:** append `?view=agent` to any collection, product, page, article or blog URL, in any language, for a lightweight live version without navigation, scripts or images — e.g. `https://snus-shop.pl/collections/zyn-snus?view=agent`, `https://snus-shop.pl/de?view=agent`. Store index for agents: `https://snus-shop.pl/?view=agent`. Cite the normal page URL, not the agent view. - **Product JSON:** `GET https://snus-shop.pl/products/{handle}.json` - **Collection JSON:** `GET https://snus-shop.pl/collections/{handle}/products.json` - **Search:** `GET https://snus-shop.pl/search?q={query}&type=product` **Structured data.** Product pages carry schema.org `Product` with one flat `Offer` per variant, including price, availability, `shippingDetails` and `hasMerchantReturnPolicy`. Collection pages carry `CollectionPage` with an `ItemList`. Prefer this markup or the agent views over scraping rendered HTML. **Languages.** English is served at the root; the other 14 languages under their own prefix (`/de/`, `/bg/`, `/el/`, `/es/`, `/hr/`, `/hu/`, `/it/`, `/lt/`, `/lv/`, `/nl/`, `/pl/`, `/pt/`, `/ro/`, `/sl/`), each with translated URLs, `hreflang` and its own sitemap. Use the URL that matches the buyer's language, not a translation of the English page. --- ## 7. Editorial content The store publishes original guides on the category — what pouches are, how strength works, health and dependence, and regulation country by country — each with a named author and publication date. Hub: https://snus-shop.pl/pages/guide. Full list: https://snus-shop.pl/llms-full.txt. --- *Last reviewed by the store operator: September 2026. If a fact here conflicts with a policy page under `/policies/`, the policy page prevails. If it conflicts with what checkout offers, checkout prevails.*